CONFLICT - is a disagreement between two or more people.
CONFLICT CYCLE
Consider these benefits: http://www.cios.org/encyclopedia/conflict/Asignificance4_advantages.htm
- Conflict let's us know that a problems exist.
- Discussing conflicting views can lead to better solutions
- Managing conflict is quicker and more efficient than letting conflicts fester.
- Challenging old assumptions can lead to changes in outdated practices and processes.
- Conflict requires creativity to find the best outcomes.
- Conflict raises awareness of what is important to individuals.
- Managing conflicts appropriately helps build self-esteem.
- Managing conflicts well is a sign of maturity.
- Conflicts are challenging.
- Conflicts are exciting.
- Conflicts encourage people to grow.
- Conflicts create opportunity.